Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Standard eparcel service / Free shipping service – By Australia Post eparcel service with Tracking number and signature required on delivery.

Do You Ship Internationally?

Yes we do!

How long does the shipping take?

Standard Parcel Delivery Time: If you do not receive the item/items 15 Business Days after our Standard Transit Time to your area, please do not hesitate to Contact Us.

Do we allow in store pick up for accessories and parts

At the moment we do not allow this service - we are a online store only.

PAYMENT

What Payment Methods Are Accepted?

We Accept PayPal and Square for all Card Payments, We also offer Afterpay and LayBuy

Is Buying On-Line Safe?

We offer a secure shopping experience, So all your details are safe.

Orders & Returns

How do I check my order tracking number?

Go to My account – My orders. You will find out your order details. The tracking number will be updated after 5:00pm everyday after order dispatched.

Do I need an account to place an order?

No you don't need to create an account to place an order with us.

How Do I Track My Order?

Please head over to our tracking page https://www.jpcmobileaccessories.com.au/order-tracking

How Can I Return a Product?

please check our returns policy page www.jpcmobileaccessories.com.au/returns-policy
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